Phone reception · AI assistant

Never leave a customer unanswered again.

An AI assistant answers your calls 24/7, using your opening hours, services and instructions. It answers questions, books appointments and transfers calls that need your attention.

Create my assistant
See how it works
No commitment — full refund within 7 days if it's not for you
Live in 5 minutesNothing for your customers to installCall transfer to your team
Example call

Peter · Manchester

Incoming call

  1. 01Call received
  2. 02Conversation
  3. 03Booking

Reservation saved

Friday · 8 pm · 4 guests

Picked up automaticallyReplybot

Our customers

They trust us.

  • Inside the iOLiTE salonReplyBot customer

    iOLiTE

    Beauty & wellness centre

    Portrait of the iOLiTE salon manager
    The salon manager

    Boulogne-Billancourt

    Based in Boulogne-Billancourt, iOLiTE is a beauty centre specialising in skin care. The salon uses ReplyBot to answer clients’ questions and let them book, reschedule or cancel appointments.

    Visit the salon’s website

The real cost of silence

Every missed call is a customer going elsewhere.

30 seconds, not 4 hours

A customer left waiting is already looking at your competitors. Yours gets an instant reply — on a Tuesday at 3am or a Sunday in August.

You take over when it counts

A sensitive request or a customer who wants to speak to you? The assistant transfers the call to your configured numbers, following your instructions.

Plugged into your tools

Calendar, CRM, inventory: the assistant checks your availability, books the appointments, updates your records. It takes action — it doesn't just chat.

How it works

Three steps. Five minutes. Zero lines of code.

  1. Describe your business

    Who you are, what you sell, how you talk to your customers. The assistant learns your business through a few quick questions — no endless forms.

  2. Activate your number

    Activate a dedicated number from your dashboard, then share it with customers so they can reach your assistant.

  3. Let it answer

    Review call summaries and appointments from your dashboard. Adjust your assistant’s instructions at any time.

Your welcome, down to the voice

A voice that sounds like you. A welcome that feels right.

Choose a voice that fits your business or use a clone of your own voice. With ElevenLabs and compatible models, give your assistant a more expressive way of speaking.

Explore voices and voice cloning
ElevenLabs
An example of the tone for your assistant
« Hello and welcome. How can I help you today? »
  • Warm welcome
  • Reassuring tone
  • Unhurried pace

The right agent for each request.

One agent welcomes callers, another handles appointments, and a third answers specialist questions. Connect your voice agents and define when each should take over.

Explore voice sub-agents
  1. 01Reception

    Identifies the request and chooses an associated agent.

  2. 02Booking agent

    Receives context and uses its own voice and tools.

  3. 03Back to reception

    Resumes with a summary of what was done.

Asynchronous functions that move the call forward

Your agent can start an enabled function, such as checking a calendar, then use the result when it arrives. Asynchronous execution handles delayed results; an action is only described as successful after the tool confirms it.

In the field

Built for your line of work.

Phone reception for your business, from the first call to the booked appointment.

Property management

A water leak at 11pm? The assistant filters the emergency, alerts the on-call contact and answers residents — without waking the manager over a billing question.

  • 24/7 answers for residents
  • Emergencies filtered and escalated
  • Requests passed to your team
Discuss your business

Law firms

In court all day? The receptionist qualifies new enquiries, books consultations into your calendar and takes structured messages — never giving legal advice.

  • Reachable even in court
  • Consultations booked automatically
  • Enquiries qualified by practice area
Discuss your business

Auto repair shops

Hands deep in an engine? The assistant answers, gathers vehicle details and the reported problem, then offers an appointment.

  • Shop appointments in your schedule
  • Quote enquiries qualified by phone
  • "Is my car ready?" automated
Discuss your business

Restaurants

In the middle of service? The assistant takes reservation requests and answers questions about your hours and restaurant, following your instructions.

  • Requests taken during service
  • Your booking instructions followed
  • Special requests transferred
Discuss your business

Beauty salons

While you look after clients, your assistant answers the phone, explains your treatments and books appointments in your connected calendar.

  • Treatments without phone interruptions
  • Answers about treatments, prices and opening hours
  • Bookings in your connected calendar
Discuss your business

Candidate screening

Upload your CV, check your contact details and request a screening call with Prime Recruter, our AI voice agent.

  • Upload your document
  • Check your details
  • Request your call
Discuss your business

Your customers call. Your assistant answers while you focus on your business.

Pricing

Plans for your telephone reception.

Choose your inbound call allowance. Every plan includes one voice agent and one phone number. All prices are in euros, including tax.

No commitment
Monthly subscription. Additional minutes are billed at your plan’s rate.

Essential

49 €/month, incl. tax
  • 150 minutes included / month
  • Then €0.29 / minute, incl. tax
  • 1 voice agent and 1 phone number included
  • Answers to common questions
  • Contact capture and call summaries
  • Calendar connection and automatic appointment booking
Choose Essential
Recommended

Pro

99 €/month, incl. tax
  • 600 minutes included / month
  • Then €0.25 / minute, incl. tax
  • 1 voice agent and 1 phone number included
  • Everything in Essential
  • Enquiry qualification
  • Outbound calls via API
  • Connect your voice agent to external websites
Choose Pro

Business

249 €/month, incl. tax
  • 2,000 minutes included / month
  • Then €0.22 / minute, incl. tax
  • 1 voice agent and 1 phone number included
  • Everything in Pro
  • Connections to your business tools based on your needs
  • Priority assistance
  • Outbound calls via API
  • Connect your voice agent to external websites
Choose Business

Extras and setup

  • Additional phone number: €5 / month, including tax.
  • Free self-service setup. Assisted setup for a standard call scenario: €199 including tax, one time.
  • Complex integrations and requirements above 2,000 minutes: custom quote.
  • Any additional charges for outbound calls, transfers and SMS are billed separately.
  • Outbound calls and connections to external websites are available only with Pro and Business, not included in Essential.

FAQ

Frequently asked questions

How do I set up my assistant?

Describe your business, choose a voice and set your instructions. Then activate a dedicated number from your dashboard.

Do I need to leave a computer or phone switched on?

No. The assistant runs on our servers and answers calls independently of your equipment.

Can a customer speak to a person?

Yes. Configure transfer numbers and instructions so the assistant can hand calls over to your team when needed.

Can callers interrupt the assistant?

Yes. Callers can speak during an answer: the assistant gives them the floor.

What voice does the assistant use?

Choose from the voices available in your voice agent settings.

How does the agent handle cold callers and abusive calls?

During a call, the agent can blacklist a number on the fly if it detects a cold caller or abusive behavior. Subsequent calls from that number are rejected automatically without picking up — you save time and billed minutes. The blacklist is also editable manually from your dashboard.

What if I want to stop?

You have 7 days to try it with no commitment. If it doesn't suit you, we refund — no questions, no friction.

Right now, a customer might be trying to reach you.

Create your assistant and activate your phone number. Set up your reception at your own pace. Full refund within 7 days if it is not for you.

  • No commitment
  • Live in 5 minutes
  • One-click cancellation